Returns & Exchanges
Your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
30-Day Return Policy
We offer a 30-day return policy on all non-personalized items. If you're not satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange.
Return Eligibility
Eligible for Return
- • Unused items in original packaging
- • Items returned within 30 days of delivery
- • Items with tags still attached
- • Defective or damaged items (no time limit)
Not Eligible for Return
- • Personalized/custom items (unless defective)
- • Items that have been used or washed
- • Items returned after 30 days
- • Items without original packaging
How to Return
- 1
Contact Us
Email support@jesusloves.shop with your order number and reason for return.
- 2
Receive Return Label
We'll send you a prepaid return label via email within 24-48 hours.
- 3
Ship Your Return
Pack the item securely and drop it off at your nearest shipping location.
- 4
Receive Refund
Refunds are processed within 5-7 business days of receiving your return.
Exchanges
Want a different size or color? We're happy to exchange your item! Follow the return process above and note that you'd like an exchange. We'll ship your new item as soon as we receive the original.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the issue. We'll send a replacement right away at no additional cost.
Have questions? Contact our support team.